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Shipping and Delivery

Shipping and Delivery:

At EKT Spare Parts, we strive to provide reliable and efficient shipping services to ensure your spare parts for kitchen equipment reach you in a timely manner. Here is some important information regarding shipping and delivery:

1. International Shipping:
– We offer worldwide shipping, allowing customers from around the globe to purchase our spare parts.
– Whether you are located in the same country as our headquarters or in a different continent, we can deliver to your desired destination.

2. Shipping Methods:
– We work with reputable shipping carriers to provide different shipping methods, including standard shipping, express shipping, and expedited shipping.
– During the checkout process, you can choose the shipping method that best suits your needs, considering factors such as delivery speed and cost.

3. Order Processing Time:
– We understand the urgency of receiving your spare parts promptly. Therefore, we strive to process and dispatch orders as quickly as possible.
– Once your order is successfully placed and payment is confirmed, our team works diligently to prepare your package for shipment.

4. Estimated Delivery Time:
– The delivery time depends on various factors, including the shipping method chosen, the destination, and any customs procedures.
– During the checkout process, we provide estimated delivery times based on your selected shipping method and location.

5. Tracking Your Shipment:
– We provide a tracking number for each order. Once your package is shipped, you will receive the tracking number via email or through your account on our website.
– You can use this tracking number to monitor the progress of your shipment. Simply enter the tracking number on our website or the designated shipping carrier’s website.

6. Shipping Costs:
– The shipping cost is calculated based on several factors, including the weight and dimensions of the package, the shipping method chosen, and the destination.
– The shipping cost will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.

7. Customs and Duties:
– Please be aware that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country.
– These charges are the responsibility of the recipient and may vary depending on the country’s regulations. We recommend contacting your local customs office for more information.

8. Shipping Restrictions:
– While we strive to ship to as many locations as possible, certain restrictions may apply due to legal limitations, shipping carrier policies, or specific product restrictions.
– If we are unable to ship to your desired location, we will notify you during the checkout process or contact you directly to discuss alternative options.

If you have any further questions or concerns regarding shipping and delivery, please feel free to reach out to our customer support team. We are here to assist you throughout the process and ensure a smooth delivery of your spare parts.

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